In Hoi An we stayed at Cozy Hoi An Boutique Villas. It is a lovely boutique hotel in a residential area just 10 minutes walk west of the Old Town. Cozy Hoi An Boutique Villas, or let’s just call it Cozy, opened in December 2015, so it’s still brand new.
The rooms were tastefully decorated, and they were cleaned meticulously every day. My parents’ room came with a view of a grazing cow and a couple of hens, while my room was facing a green spot without any cows in sight. Instead, I had a couple of karaoke-singing neighbors in one of the buildings nearby. The pool wasn’t very big, but I liked the layout with the sun loungers placed in the water, so you could dip your feet while tanning, and stay cool in the sun.
Breakfast was included in the room rate and the buffet had everything required for a good start of the day, including pho and the Hoi An specialties cao lau and quang noodles. I had my first bowl of cao lau at Cozy, and it also turned out to be one of the best cao laus I had in Hoi An.
What made our stay at Cozy really memorable was the genuinely friendly and caring staff. When we checked in, they took the time to sit down with us for a while and give us a full briefing of Hoi An and the hotel. When we returned after a day out, they would greet us by name (they even learned how to pronounce my name, Sanne, correctly) and ask us how our day had been. They did everything they could to make our stay as smooth and enjoyable as possible, and I can’t recall the last time I’ve experienced such extraordinary service and so dedicated employees.
PS: Regarding the cow mentioned above, my parents woke up one day and saw that it was gone. They felt really sad as they were convinced the cow had ended up sliced in a pho soup, but on the last day we found it grazing a little further down the road, so we could eat our bowl of breakfast pho without any qualms.