Our last meal before heading back to Dubai was breakfast at Polly, a new café on the busiest stretch of Gl. Kongevej. We ordered avocado toast with chorizo, Eggs Royale (Eggs Benedict with salmon), granola bowl and green juices and coffee. The avocado toast was really nice, and so was the granola bowl, but the hollandaise sauce for the Eggs Royale was so salty I had to spit out the bite I had stolen from Poul’s plate. Apparently, the table next to ours had the same issue with overly salty hollandaise and had just sent back their plate, when we took our first bite.
The issue was taken care of immediately, and the staff apologized sincerely and told us that our drinks would be on the house, and I was reminded of one of the things I like about service in Denmark; that staff are allowed to think for themselves and make decisions based on the obvious. In Dubai, such an incidence would in most cases require speaking to a manager, who would then probably have to speak to another manager, and the coffee would have turned cold, before getting anywhere. Apology accepted, and Polly, I’ll be back!